Data Deletion Instructions

When you connect an Instagram Business account to Apionics, we may store the following data:

• Your Instagram Business Account ID
• Your Instagram username and display name
• Profile picture URL (fetched from Instagram)
• Access tokens used for official Instagram permission-based features
• Conversation and message data retrieved through the Instagram Messaging API
• Synced comment text, commenter metadata returned by Instagram, related media context, reply records, and moderation state
• Content drafts and scheduled posts created within Apionics
• For YouTube, the connected channel ID and title, encrypted Google authorization tokens, video IDs returned for successful uploads, and user-submitted upload metadata
• YouTube video listings, comments, replies, playlists, and Analytics are retrieved on demand and are not stored as database results

1. Sign in to the Apionics workspace and open Accounts.
2. Choose the remove control on the connected YouTube channel and confirm the action.

The confirmed action revokes the Google authorization and removes that channel's locally stored YouTube records as soon as the request can be safely completed. An upload or publication that is active or unresolved must be resolved first. The action does not delete videos or any other content from YouTube.

If you cannot use the workspace control, email [email protected] from the workspace owner address and identify the workspace and YouTube channel. We verify ownership, process YouTube data deletion requests as soon as possible and no later than 7 calendar days, and confirm completion.

You can separately revoke Apionics in Google Security Settings. When Google reports that the grant can no longer be refreshed, Apionics removes the local YouTube records. This still does not remove channel content on YouTube.

1. Open the Apionics workspace and review connected accounts in Accounts.
2. Disconnect the connected Instagram account where the workspace provides that control.
3. Delete or close the Apionics workspace/account where supported by your access level.
4. If you cannot complete deletion inside the workspace, send a deletion request using the contact below.

Removing a connected account stops future workspace access to that account, but it may not remove previously stored workspace records. Use a deletion request when stored workspace data should be removed.

Open Accounts and remove the selected connected account. This removes its local account, conversations and messages, and associated provider operation/event data. A shared authorization is removed only when no other connected account uses it. An uncertain Meta result must be resolved before a normal account removal; do not repeat the action to try to force removal.

Removing Apionics from Facebook's Business integrations clears the applicable authorization. When you request app data deletion through Meta, Apionics validates Meta's signed request using the app-scoped authorizing person, deletes records bound to that authorization, and returns a confirmation code and public status URL. The status page confirms local deletion only, not deletion of Facebook or Instagram content.

In Google Business Profile tools, disconnect the Google connection to clear local credentials and selected location records, including local event receipts and operation results. Alternatively, remove an individual location in Accounts. Neither action deletes a business listing or its reviews, media or posts from Google.

To revoke the Google authorization itself, remove Apionics in Google Account connections. A Google grant may be shared with other Google features. An uncertain Google operation does not prevent local disconnection: credentials and location records are removed, while a non-reversible marker prevents an accidental repeat after reconnecting. Contact [email protected] to verify an uncertain result and release that safeguard. Google Business Profile disassociation requests are handled within seven business days.

Google location identifiers expire locally after 29 days without verified refresh; notification receipts expire after seven days. An uncertain-operation safety marker contains a keyed hash, not the original Google location identifier. A confirmed workspace deletion request also removes these markers and all workspace-local GBP records.

When a deletion request is initiated through Meta, Meta sends Apionics a signed deletion callback. Apionics validates the signed request, removes the matching connected Instagram account record and access token, related conversation and message records, account-linked Instagram media, synced comments and replies, publishing tasks, and account-linked activity logs, then returns a confirmation code and status URL. This callback does not remove workspace-level drafts or uploaded media that may be associated with other workspace activity.

To request deletion of broader Apionics workspace data, please contact us at:

[email protected]

Please include the following in your request:

• The email address or workspace user name used with Apionics
• The Apionics workspace name or account identifier, if known
• The Instagram Business account name or account identifier connected to the workspace, if known
• A brief description of your request

We may need to verify identity or account ownership before processing the request. We will review and process confirmed manual deletion requests within 30 days where technically and legally possible, then confirm by email.

A Meta signed callback removes data associated with the matching connected account. A confirmed workspace deletion request removes the following workspace content:

• All Instagram account connections and access tokens
• All conversation and message data associated with your accounts
• Synced Instagram media, comments, comment replies, and moderation records
• Content drafts, uploaded media files, and scheduled publishing tasks
• Account-linked activity logs associated with this content

Deleting workspace content does not itself delete a separate Apionics sign-in user account. Some limited records may be retained where required for security, audit, dispute, or legal reasons. Deletion from Apionics does not affect data stored by Instagram or YouTube. Manage Instagram data through Instagram's privacy controls and delete YouTube channel content directly through YouTube.

You can also revoke Apionics's access to your Instagram account from the connected app permissions controls associated with your Instagram Business Login:

1. Open the connected app permissions area for the Instagram Business account you used
2. Find Apionics in the list of connected apps
3. Choose Remove access

This will revoke our access to your Instagram data through the connected account permissions you previously granted.

For any questions related to data deletion or privacy, contact us at:

[email protected]